SMS Messaging Opt-In Policy

By checking the SMS consent box on our contact form, you agree to receive text (SMS) messages from Byrock Technologies Limited at the mobile number you provide. Messages are low-volume and support-focused — they relate solely to your enquiry, account, or clinical trial and licensing portal access.

We use SMS only to respond to your request for support or information. We do not use SMS for promotional marketing, bulk broadcasts, or third-party offers.

Messages are sent on a low-frequency, support-focused basis. Typically you will receive 1–2 messages per inquiry, for example a confirmation that your enquiry was received and a follow-up response from our team.

You will not receive recurring or automated messages beyond what is needed to address your support request.

Standard message and data rates may apply for any messages sent to you by Byrock Technologies, in accordance with your mobile carrier's pricing plan. Byrock Technologies does not charge you for SMS messages, but your carrier may. Check your messaging plan if you are unsure.

You can opt out of SMS messages at any time by replying STOP to any message you receive from us. Upon doing so, we will immediately remove you from our SMS list and send no further messages, except a single confirmation that you have been unsubscribed.

If at any time you need assistance with your SMS subscription, reply HELP to any message you receive from us, and we will respond with support information. You may also email us directly at info@ptp-102-portal.com.

Consent is captured through an unchecked checkbox on our public contact form. The checkbox is not pre-ticked — you must actively check it to indicate your agreement. Submission of the form is blocked unless the checkbox is checked.

Each submission records a boolean sms_consent flag together with your name, email, message, and a timestamp. This record is retained for audit and compliance purposes and is accessible only to Byrock Technologies administrators.

Your mobile number and any SMS correspondence are processed in line with our Privacy Policy and the GDPR / ePrivacy Directive. SMS messages are delivered through our telecommunications provider (Twilio). Your number is used solely to deliver the support messages you have requested and is not sold or shared for marketing.

See our Privacy Policy for full details on how we handle personal data.

For any questions about this SMS Messaging Opt-In Policy, contact us at info@ptp-102-portal.com.